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Free shipping | 30-Day free returns

    RETURN

    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

    RETURNS
    All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

    RETURN PROCESS
    To return an item, please email customer service at info@raltea.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

    1213 Sheryl Lane, Altus Oklahoma 73521, United States


    Attn: Returns


    Return shipping charges will be paid or reimbursed by us.

    REFUNDS
    After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

    EXCEPTIONS
    For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

    QUESTIONS
    If you have any questions concerning our return policy, please contact us at:
    virilyt@proton.me

    24/7 Customer Service

    Trouble with your order? Drop us a line by phone any time, day or night!

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